PlowzBox · Texts & email

Every text answered in seconds. Not Sunday night at the kitchen table.

A trained landscaping assistant reads every customer text and email and drafts the reply in seconds, grounded in your price book and your real calendar. English or Spanish, whichever the customer speaks.

You hold the approve button. Nothing has to go out without you, and the sensitive stuff never does.

Hands holding a glowing phone in the dark
Every text answered in seconds, drafted on the box, sent on your say-so.

Grounded answers

It answers from your business, not from the internet.

Every draft is built from things that are actually true about your company. That is the whole trick.

  • Prices come from your price book. If a price isn't in the book, the assistant says so and flags you. It never guesses a number.
  • Availability comes from your real jobs calendar. It never offers a slot you don't have, and never says a job is booked unless it is on the calendar.
  • Lawn questions get professional answers. Turf, pests, and seasonal timing are answered from a landscaping knowledge base tuned to your region, not scraped chat.
  • The hard stuff comes to you. An upset customer, a refund, a legal threat: flagged straight to you, never answered automatically.

Illustrative conversation. The assistant replies in the language the customer writes in, English or Spanish.

The approval queue

Drafts wait. You decide.

The assistant is fast so you don't have to be. Here is the whole workflow, from your side of it.

  1. A draft appears

    Every incoming text or email gets a drafted reply in seconds. It sits in your queue on the dashboard, not in the customer's phone.

  2. One tap from the truck

    Approve it as-is, edit it first, or toss it and write your own. Most approvals take about as long as reading this sentence.

  3. You set the rules

    Routine confirmations can go out on their own if you allow it. Quotes, money talk, and anything sensitive always wait for you.

~20%

of pros respond to a new request within the hour. With a draft ready in seconds, being in the fast fifth stops depending on where your hands are.

Jobber, 350,000 field-service businesses
Customers rarely fire you over the mowing. They fire you over silence.
In a Housecall Pro survey of 1,040 homeowners, most service frustrations were about communication, not work quality.

More than answering

The same assistant, on every channel you already use.

Email

Your inbox, same brain

The assistant watches your business email too and drafts replies the same way, grounded in the same price book and calendar. Texts and emails share one queue, so nothing slips between apps.

Reviews

The review ask, drafted for you

When a job wraps up, it drafts the “would you leave us a review?” text for that customer. You approve who gets asked and when, so happy customers get asked while the lawn still looks fresh.

EN / ES

Two languages, both directions

Customers who text in Spanish get answered in Spanish. Customers who text in English get English. You see everything in one queue either way.

Early access

Put the phone down. Keep the customers.

Watch the assistant draft a real reply from a real price book at the demo, and watch it wait for the approve button.

You own the box. Your data stays on it. Pricing in plain numbers at the demo.